May 13. 2002

Conest Software Systems
P 0 Box 947
50 Nashua Road
Londonderry, NH 03053

Attn: Ms. Jan Thayer

Dear Jan:

We have been using your estimating software for a year now and we are extremely pleased with the ease of use of the system and how it takes the hand-detail work of estimating a project down to a minimum. Some of the features we enjoy are the system's ability to let us build our own assemblies and incorporate them into a bid along with the ease of being able to adjust your percentages for markup and other items. Another asset is being able to take a software program such as i2 Technologies Tra-Ser and have it link up with your program. This feature is a great time saving tool.

I am currently enrolled in a class for ConEst Software under the direction of Mr. Gerald Pensler. Mr. Pensler is teaching us all the ins and outs of the software program. I am now understanding with greater detail as to what an estimator should do. He has taught me to trust the computer and not second guess the information it gives me. With only half the class term completed so far, I feel confident with each bid 1 turn in, my electrical price is right where it should he.

From being an electrician in the field for over 30 years and now working in the office, I found that becoming an estimator was a tough switch but with the combination of your software program, the scaler tool that works in conjunction with your software and training I am receiving from Mr. Pensler I feel more comfortable with each project I bid.

Sincerely,

CHARGE ELECTRIC COMPANY. INCORPORATED

Gordon M. Hough
Estimator


728 Plaza Drive. Suite 4 Ann Arbor, Michigan 48108 Office (734) 741-7032 o Fax (734) 741-7584