January 22, 2002


ConEst
50 Nashua Road
Londonderry, NH 03053

re: ConEst 2000
Gentlemen:

I'd like to take this opportunity to thank everyone at ConEst for outstanding customer service. Purchasing this software has been a delightful experience. Everyone has been extraordinarily responsive and enthusiastic about the product.

Now that I am using the software, I understand why. The program is great. It's very easy to work with and very complete. It contains all of the every-day things an estimator needs as well as obscure items like MI cable, that my company installs regularly.

Please feel free to use me as a reference, although I don't know if I want to promote such a great company and software to my competitors, I feel compelled to.

Yours truly,

Charice D. Jamison
Vice President

CDJ:tc